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How We Protect Your Privacy at 2d 25

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal and payment information stays secure and private.

Data encryption on all depositsDANA, OVO, GoPay, QRIS verifiedYour account, your rules
2d 25 How We Protect Your Privacy at 2d 25
REACH OUR TEAM

Contact Us About Your Privacy

Team online

Email Support

Write to our privacy team at [email protected]. We respond to all data and privacy inquiries within 24 hours, regardless of where you play.

Live Chat (In-Lobby)

Open your account and head to the help widget in the bottom right corner. Our team in Makassar answers privacy questions in real time, 24/7.

Account Settings

Log in, tap your profile icon, then Privacy Settings. From there you can review what we've collected, update your details, or request a data report.

SECURITY & CONTROL

How We Keep Your Privacy Safe

Encrypted Payments

Every DANA, OVO, GoPay and QRIS deposit is encrypted end-to-end. Your payment data never reaches our servers unencrypted; we only store the transaction receipt and amount.

Cookies & Tracking

We use cookies to remember your login, language choice and game preferences. You can disable non-essential cookies in your account settings anytime without losing access to the lobby.

Data Retention

We keep your account data for as long as your account is active, plus 7 years after closure for legal and tax compliance where local law requires it. Deleted accounts cannot be recovered.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS partners), fraud-detection services, and authorities where local law permits. We never sell your data to advertisers.

Access & Changes

Open your account settings and request a full download of your personal data anytime. You can update your email, phone, address or payment method without contacting support.

Account Security

Set a strong password, enable two-factor authentication in Security Settings, and log out from other devices if you suspect unauthorised access. We monitor all logins for unusual activity.

Your Privacy Questions Answered

Your account is deactivated immediately and your password is discarded. Account data is retained for 7 years for tax and legal compliance where local law requires it. We do not use your data after closure except to prevent fraud or respond to legal requests.

Log in, go to Account Settings, then Privacy & Data, and tap Download My Data. We'll email you a full report of everything we hold about you within 5 business days, no charge.

No. Payment credentials are processed by the payment provider directly; we store only the transaction receipt and the last four digits for your reference. Your full card or wallet number is never stored on our systems.

Yes. You can disable non-essential cookies in your privacy settings. Functional cookies for login and gameplay cannot be turned off, but they do not track you off-site or feed advertising networks.

Email [email protected] immediately with details of the concern. We'll investigate within 48 hours and confirm what data was accessed. You can also request a formal data incident report from our privacy team.

We comply with privacy and data protection standards where local law permits. Your access and rights depend on local law. If you have concerns about our compliance, contact our legal team at [email protected].

We review this policy every quarter and update it if our data practices change. We'll email you 30 days before any material change. Your continued use of your account after the update means you accept the new terms.